Quality Seal for Destination Management Companies
15 January 2010
Ovation's Strategic Partner in Malta, 'Unconventional Malta' is one of the first Maltese DMCs to receive the Quality Assured Seal for DMCs. The Quality Assured seal is a voluntary scheme run by the Malta Tourism Authority that recognises DMCs committed to high levels of quality, consistency and professionalism.
Quality Assured DMCs must comply with a detailed set of criteria designed to ensure the highest possible quality in event and destination management. The following are some of the requirements that a DMC will adhere to.
• The DMC has a minimum of €1,000,000 General Liability insurance cover and all key suppliers have adequate insurance coverage.
• The DMC is a financially sound company, specialises in MICE services and is a member of a recognised association.
• Staff are provided with initial and continuous training.
• The DMC guarantees acknowledgement of requests within 24 hours and fulfils proposal requests within 72 hours.
• During programme events at least one member of the DMC is available 24 hours a day.
• The DMC is recommended by both previous clients and local suppliers.
For further information on Ovation Malta, please click here